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GOT A CONSUMER DISPUTE? GET A FEE WAIVER WHEN YOU FILE A COMPLAINT WITH CASE
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Do you have a consumer dispute with a business? You can approach the Consumers Association of Singapore (CASE).

You can reach us through the following means:
Hotline: 6100 0315
Website: www.case.org.sg
Walk-in*: 170 Ghim Moh Road Ulu Pandan Community Building #05-01 Singapore 279621

Our officers will assess your complaint and provide free advice on your options. Should you require assistance for CASE to negotiate the dispute on your behalf thereafter, you can get a waiver of the membership and administrative fees with your PAssion Card.


PASSION CARD PRIVILEGE: 

  • Waiver of membership and administrative fees should you request for CASE to negotiate the dispute on your behalf


Terms & Conditions:

    • You are required to present your PAssion Card to be eligible for the fees waiver
    • The waiver of fees does not include mediation fees and other future legal expenses (if any)

    *Subject to prevailing COVID-19 restrictions; please call our hotline or check our website on our operating hours before you come down.